Vumatel is currently experiencing the following issue:
Start Date & Time: 22/01/2025 @ 15:22
Affected Area/s: Observatory
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (24/01/2025 08:50):
Vumatel confirmed that this outage was resolved on 23/01/2025 20:29. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (23/01/2025 @17:13):
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Associated tickets are being tested to ensure no further work is required
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Update (23/01/2025 @12:43):
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Splicing in progress at Limore
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Update (23/01/2025 @11:31):
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Tracing high losses, identified at the MDU (Limore).
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Update (23/01/2025 @10:12):
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Currently tracing the line from St. Peter Street.
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Update (23/01/2025 @08:05):
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The technician is onsite. Setup is complete, and they are now starting with the outstanding sites.
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Update (23/01/2025 @07:47):
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Technicians have been dispatched to investigate
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Update (23/01/2025 @00:34):
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Repairs on hold as we are not allowed to access this area at this time
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Update (23/01/2025 @00:02):
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Remaining down services are being attended to
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Update (23/01/2025 @00:01):
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Associated tickets are being tested to ensure no further work is required
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Update (22/01/2025 @23:00):
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Tech is shooting light and resplicing at Saint Luke Place
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Update (22/01/2025 @21:46):
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Tech is shooting light and resplicing at Houghton Hall.
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Update (22/01/2025 @20:12):
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Joint Audit still in progress
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Update (22/01/2025 @18:55):
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Multiple fibres broken in joint. Joint Audit in progress.
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Update (22/01/2025 @17:09):
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Technicians are on site localising the fault
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#Observatory #Vumatel #Outage
