Vumatel is currently experiencing the following issue:
Start Date & Time: 20/01/2025 @ 20:20
Affected Area/s: Observatory
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (22/01/2025 09:35):
Vumatel confirmed that this outage was resolved on 22/01/2025 08:29. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (21/01/2025 @18:09):
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Associated tickets are being tested to ensure no further work is required
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Update (21/01/2025 @17:56):
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Remaining down services are being attended to
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Update (21/01/2025 @17:56):
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Associated tickets are being tested to ensure no further work is required
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Update (21/01/2025 @17:31):
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Techs are re-splicing Splitter
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Update (21/01/2025 @16:49):
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Tech still troubleshooting
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Update (21/01/2025 @15:01):
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Technicians are troubleshooting at 6 boundary
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Update (21/01/2025 @12:48):
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technicians is still building a line.
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Update (21/01/2025 @10:41):
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Fibre broken in Joint. tech is building a line
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Update (21/01/2025 @08:26):
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Technicians have been dispatched to localise fault
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Update (20/01/2025 20:31):
Repairs on Hold. Repairs deferred to tomorrow.
#Observatory #Vumatel #Outage
