Vumatel is currently experiencing the following issue:
Start Date & Time: 20/04/2026 @ 14:45
Affected Area/s: Northwold, Johannesburg
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (24/04/2026 10:19):
Vumatel confirmed that this outage was resolved on 22/04/2026 03:26. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (21/04/2026 @ 09:53):
Vumatel Teams are currently busy with another break, an update will be provided once there is an available team to assist.
Update (20/04/2026 @ 18:48):
Vumatel has advised that Repairs on hold as they are not allowed to access this area at this time
Update (20/04/2026 @ 18:44):
Vumatel has advised that the remaining down services are being attended to
Update (20/04/2026 @ 18:38):
As per Vumatel Technician security couldn't let them stay beyond 18:00 Rest of the circuits can only be resolved tomorrow morning
Update (20/04/2026 @ 17:17):
Vumatel has advise that spliters were cut on site
Update (20/04/2026 @ 16:59):
Vumatel Technicians have been dispatched to localise fault
Update (20/04/2026 @ 15:19):
Vumatel Technicians notified of possible outage
#Northwold #Johannesburg #Vumatel #Outage