Metrofibre is currently experiencing the following issue:
Start Date & Time: 21/11/2025 08:17
Affected Area/s: Northriding
Impact: Customers may experience no connectivity.
Metrofibre technicians are currently investigating. There is no ETR at the moment.
Update (23/11/2025 @ 06:11):
Metro fibre confirmed that this outage was resolved on 23/11/2025 @ 06:11. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update 21/11/2025 21:29
Metrofibre want to assure you that we are still continuously working hard to restore services, and we will keep you updated on our progress.
Metrofibre now estimate that it will take approximately 5 hours to repair the remaining services due to the extent of damage caused.
Update 21/11/2025 16:27
We estimate that it will take approximately 6 hours to repair the services due to the extent of damage caused by vandalism.
Affected areas:
#Northriding #Metrofibre #Outage
