Open Fibre is currently experiencing the following issue:
Start Date & Time: 30/07/2026 @ 05:51
Affected Area/s: Northmead Square
Impact: Customers may experience no connectivity.
Open Fibre technicians are currently investigating. There is no ETR at the moment.
Update (30/07/2026 @ 20:48):
Open Fibre confirmed that this outage was resolved on 30/07/2026 @ 20:48. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (30/07/2026 @19:08):
The Open Fibre team is still onsite floating the fibre cabling, and once the floating is complete, they will begin splicing; further feedback has been requested and will be provided once received
Update (30/07/2026 @ 16:06):
Technicians are currently on site and are actively working to restore services as quickly as possible. We will continue to provide updates as progress is made.
Update (30/07/2026 @ 11:50):
Openfibre maintenance teams remain actively engaged in restoring the service. The civils team is currently onsite carrying out the necessary repair work, while the floating team is still visiting the affected stores to collect stock required for the restoration activities. The field teams will provide an estimated time of restoration (ETR) once the required materials have been secured and the scope of the repairs has been confirmed.
This incident is being treated with the highest priority, and we will continue to provide progress updates as additional information becomes available.
#NorthmeadSquare #OpenFibre #Outage
