Vumatel is currently experiencing the following issue:
Start Date & Time: 03/04/2026 09:17
Affected Area/s: Northriding
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update: (03/04/2026 15:39)
Vumatel confirmed that this outage was resolved on 03/04/2026 15:39. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update: (03/04/2026 13:52)
The Vumatel team has located a break 300 meters outside the Northriding POP. The team is prepping to splice.
Update: (03/04/2026 12:48)
Testing indicates two circuits have failed, isolating the Randburg and Northriding POP, a disconnection at approximately 8.886 km, near Access Handhole GH025023. Light level readings support this fault location. The vendor technical team is investigating.
Update: (03/04/2026 12:32)
Vumatel technicians are on-site investigating the fault.
Update: (03/04/2026 11:22)
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The site is affected by a backhaul outage and has been escalated to the vendor for a resolution.
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Update: (03/04/2026 10:18)
Vumatel technicians have been notified of the outage.
#Northriding #Vumatel #Outage
