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Vumatel is currently experiencing the following issue:
Start Date & Time: 01/10/2024 @ 10:28
Affected Area/s: Northcliff Zone 5
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (09-10-2024 @ 10:44):
Vumatel confirmed that this outage was resolved on 04-10-2024 @ 15:51. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (03/10/2024 @ 09:08)
Team waiting for stock to prepare the joint
Update (03/10/2024 @ 08:33)
Technicians are preparing the joints for splicing
Update (02/10/2024 @ 13:37)
General Update, Techs to confirm if other AGs affected once they are able to inspect the damage.
Update (02/10/2024 @ 11:45
General Update, Teams still waiting for JHB water.
Update( 02/10/2024 @ 09:52)
General Update, Teams Currently waiting for JHB water to fix the leak under the road, the cable was damaged again
Update (02/10/2024 @ 07:19
Repairs in progress, General
Update (01/10/2024 @ 22:32)
Repairs on Hold, Repairs deferred to tomorrow
Update (01/10/2024 @ 22:07)
Fallout Management, Remaining down services are being attended to
Update (01/10/2024 @ 21:54)
Restored testing in progress, Associated tickets are being tested to ensure no further work is required
Update (01/10/2024 @ 19:33)
Fallout Management, Remaining down services are being attended to.
Update (01/10/2024 @ 19:19)
Restored testing in progress, Associated tickets are being tested to ensure no further work is required.
Update ( 01/10/2024 @ 17:05)
Repairs in progress, Splicing in progress.
Update (01/10/2024 @ 15:40)
Repairs in progress, General repairs in progress.
Update (01/10/2024 @ 13:57)
Preparation for repair, Technicians are enroute to collect stock.
Update (01/10/2024 @ 12:41)
Preparation for repair, Team busy pulling slack and arranging stock.
Update (01/10/2024 @ 12:22)
Techs are busy looking for the break now, the entire feeder is off.
Update (01/10/2024 @10:20)
Techs have diagnose the Fault, Technicians notified of possible outage.
#Northcliff #Vumatel #Outage
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