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Northcliff Zone 3 - INC-000006751

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Vumatel is currently experiencing the following issue: 

 

Start Date & Time: 01/03/2025 @07:29

Affected Area/s: Northcliff Zone 3 

Impact: Customers may experience no connectivity. 

 

Vumatel technicians are currently investigating. There is no ETR at the moment. 

 

Update (01/03/2025 @11:50):

Vumatel confirmed that this outage was resolved on 01/03/2025 @11:50. Please restart your devices and contact our Support Team should you still experience connection issues. 

 

Update (01/03/2025 @11:50):

Cliffview-a78 has been replaced, clients are up again  

 

Update (01/03/2025 @11:21):

The new switch has been installed and is busy configuring  

 

Update (01/03/2025 @10:11): 

Team getting ready to install a new switch  

 

Update (01/03/2025 @09:10): 

Technician is organizing a new access switch to replace the faulty one. Awaiting VX to assist with configs  

 

Update (01/03/2025 @08:10): 

Our gennie ran out of diesel, Taboo to refill. Tech is still investigating the faulty switch in the POP 

 

Update (01/03/2025 @07:53):  

Team is onsite troubleshooting the fault  

 

#NorthcliffZone3  #Vumatel #Outage 


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