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Vumatel is currently experiencing the following issue:
Start Date & Time: 10/03/2024 @13:22
Affected Area/s: Norkem Park
Impact: Customers will experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (12-03-2024 @ 08:46):
Vumatel technicians are escalating the incident to be prioritized with the fibre provider. There is no ETR at the moment.
Update (14-03-2024 @ 05:31):
Progressive update requested, awaiting feedback from the vendor.
Update (14-03-2024 @ 05:31):
Escalated to DFA County 1 RNO and ROC Supervisor to expedite with GIO TSA members to align and share ETA to manage expectations.
Update (18-03-2024 @ 14:03):
Vumatel confirmed that this outage was resolved on 15-03-2024 @ 12:13. Please restart your devices and contact our Support Team should you still experience connection issues.
#NorkemPark #Vumatel #Outage
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