Vumatel is currently experiencing the following issue:
Start Date & Time: 19/05/2026 @ 11:58
Affected Area: Norkem Park
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (25/05/2026 11:26):
Vumatel confirmed that this outage was resolved on 22/05/2026 18:34. Please restart your devices and contact our Support Team should you still experience connection issues
Update (22/05/2026 @ 11:36):
Vumatel Technicians are still onsite busy with repairs
Update (22/05/2026 @ 08:25):
Vumatel Technicians are onsite busy with repairs
Update (21/05/2026 @ 20:33):
Vumatel Repairs deferred to tomorrow
Update (21/05/2026 @ 18:54):
Vumatel has advised that Remaining down services are being attended to
Update (21/05/2026 @ 18:46):
Vumatel has advised that Updates requested, awaiting feedback from team
Update (21/05/2026 @ 14:03):
Splicing is still in progress. Current work is being carried out on Side A Tray 21 and Side B Tray 19.
Update (21/05/2026 @ 12:16):
Vumatel has advised that Splicing is still in progress on both sides and is currently about 80% complete.
Update (21/05/2026 @ 09:29):
Vumatel Technicians are still engaged in splicing work .
Update (21/05/2026 @ 08:17):
Vumatel Technicians are onsite and splicing is currently in progress on the remaining trays.
Update (21/05/2026 @ 07:25):
Vumatel Technicians will resume with repairs this morning, further updates to follow.
Update (20/05/2026 @ 21:48):
Vumatel has advised that Repairs deferred to tomorrow
Update (20/05/2026 @ 21:12):
Vumatel has advised that Update has been requested, feedback will be shared as soon as possible
Update (20/05/2026 @ 19:30):
Vumatel technicians are Splicing tray 15 on side A & tray 12 on side B
Update (20/05/2026 @ 18:59):
Vumatel has advised that Splicing in progress, currently splicing tray 13 on side A & tray 10 on side B
Update (20/05/2026 @ 18:22):
Vumatel has advised that Remaining down services are being attended to
Update (20/05/2026 @ 14:33):
Vumatel has advised that Splicing still on progress both side A&B
Update (20/05/2026 @ 12:28):
Vumatel Technicians are still engaged in splicing and are currently finishing splicing on tray 3. Once completed, they will proceed to tray 4.
Update (20/05/2026 @ 10:49):
Vumatel Technicians are currently splicing tray 3.
Update (20/05/2026 @ 09:51):
Vumatel Technicians have started with splicing work .
Update (20/05/2026 @ 08:03):
Vumatel Technicians have arrived onsite and they will be resuming with repairs this morning.
Update (19/05/2026 @ 20:13):
Repairs deferred to tomorrow
Update (19/05/2026 @ 18:02):
Vumatel has advised that Prep work is still in prigress
Update (19/05/2026 @ 16:27):
Vumatel has advised that the Duct in place, preparing one Side A from pop side ×2 joints
Update (19/05/2026 @ 12:26):
Vumatel Technicians notified of possible outage
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