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Nora, Johannesburg - INC-000027653

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Vumatel is currently experiencing the following issue:

 

Start Date & Time: 18/11/2025 @ 19:12

Affected Area/s: Nora, Johannesburg

Impact: Customers may experience no connectivity.

 

Vumatel technicians are currently investigating. There is no ETR at the moment.

Update (21/11/2025 09:43):

Vumatel confirmed that this outage was resolved on 20/11/2025 14:19. Please restart your devices and contact our Support Team should you still experience connection issues.

 

Update (20/11/2025 @ 00:02) 

Vumatel technicians are onsite to commence with repairs

 

Update (20/11/2025 @ 08:47) 

Vumatel technicians are on route to site

 

Update (20/11/2025 @ 00:02) 

Repairs on hold due to safety reasons

 

Update (19/11/2025 @ 22:49) 

Remaining down services are being attended to

 

Update (19/11/2025 @ 22:45)

Associated tickets are being tested to ensure no further work is needed

 

Update (19/11/2025 @ 22:36)

Remaining down services are being attended to

 

Update (19/11/2025 @ 22:15)

Associated tickets are being tested to ensure no further work is required

 

Update (19/11/2025 @ 20:47)

Joint 1 144F // Splicing T12 48F // On hold Joint 2 144F // Splicing

 

Update (19/11/2025 @ 19:29)

Joint 1 144F // Splicing T4 48F // On hold Joint 2 144F // Splicing 

 

Update (19/11/2025 @ 17:45)

Joint 1 144F // Splicing T3 48F // On hold Joint 2 144F // Prepping in progress Joint 3 48F // Prepping in progress


Update: 19/11/2025 08:39
Tech is onsite investigating

Update: 19/11/2025 07:53
Technicians have been dispatched to localize fault

Update: 18/11/2025 20:25
Repairs on hold due to safety reasons

Update: 18/11/2025 19:55
Technicians notified of possible outage

 

#Nora #Johannesburg #Vumatel #Outage


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