Update Cool Ideas has confirmed that the below issue has been resolved.
If you are still experiencing issues with your
connection, please be sure to log this with our Cool Support Desk on
010-593-2665 or log a ticket
here
---
Our long distance carrier has confirmed the following planned maintenance between Gauteng and Western Cape:
Planned Event Start Time: 10th Nov 2021 17:00 UTC
Planned Event End Time: 10th Nov 2021 22:00 UTC
Impact: Limited to none, alternative paths will be used during the outage.