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Update, Wed 2021/01/20 11:07: We have confirmed that the below issue has been resolved.
If you are still experiencing issues with your connection, please be sure to log this with our Cool Support Desk on 010-593-2665 or log a ticket here.
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Our carrier is currently experiencing the following outage:
Date: Tue 2021/01/19 09:13
Area/s: National
Impact: Customers may experience an intermittent increase in latency and packet loss.
Carrier technicians are working on the issue. There is currently no ETR.
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