Update 13/02/2020 20:29: Octotel has confirmed that the below issue has been resolved.
If you are still experiencing issues with your connection,
please be sure to log this with our Cool Support Desk on 010-593-2665
or log a ticket
here
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Update 13/02/2020 at 18:57: Octotel has confirmed that they are aware certain customers at the building
New Cumberland connection has not been restored since this mornings maintenance,There have been some delays this afternoon which have been resolved.
Octotel techs are on site making sure each customer connection comes online correctly configured.
Eta: Within the next hour all connections will be restored
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Octotel have confirmed the following planned maintenance:
Start:
Thursday, 13 February 2020 at 9am
End:
Thursday, 13 February 2020 at 3pm
Duration: 6 hours
Area/s: New Cumberland
Impact: Customers will have no connectivity during this time.
