Evotel is currently experiencing the following issue:
Start Date & Time: 27/08/2026 @ 08:40
Affected Area/s: New Castle
Impact: Customers may experience no connectivity.
Evotel technicians are currently investigating. There is no ETR at the moment.
Update (27/08/2026 @14:06):
Evotel confirmed that this outage was resolved on 27/08/2026 @14:06. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (27/08/2026 @10:57):
Evotel team has identified a damaged fibre cable as the cause of the ongoing outage in the area. Their technicians are working to assess the damage and restore services as quickly and safely as possible.
Next update: 2PM
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