Metrofibre is currently experiencing the following issue:
Start Date & Time: 05/12/2025 @ 06:19
Affected Area/s: New Brighton
Impact: Customers may experience no connectivity.
Metrofibre technicians are currently investigating. There is no ETR at the moment.
Update (06/12/2025 @ 08:08):
Metrofibre confirmed that this outage was resolved on 05/12/2025 @ 21:19. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (05/12/2025 @ 18:39):
Metrofibre technicians are continuously working hard to restore services, and they will keep us updated on their progress.
They estimate that it will take approximately 5 hours to repair the services due to the extent of damage caused by vandalism
#NewBrighton #Metrofibre#Outage
