Vumatel is currently experiencing the following issue:
Start Date & Time: 10/06/2026 @11:18
Affected Area/s: Nelspruit
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (15/06/2026 @ 10:12):
Vumatel has advised that Update requested, awaiting feedback from team
Update (15/06/2026 @ 08:08):
Vumatel has advised that Remaining down services are being attended to
Update (14/06/2026 @ 12:48):
Vumatel advise that A site meeting has been arranged with Vuma team to meet with DFA for further troubleshooting on the PON 16, which is still down, scheduled for tomorrow, 15/06/2026, at 08:00 AM.
Update (13/06/2026 @ 11:37):
Vumatel has advised that Updates requested, awaiting feedback
Update (13/06/2026 @ 07:33):
Vumatel has advised that Updates requested, awaiting feedback from teams
Update (13/06/2026 @ 06:19):
Vumatel has advised that Updates requested, awaiting feedback from teams
Update (12/06/2026 @ 19:08):
Vumatel Teams are still on site working on restoring the remaining services still down.
Update (12/06/2026 @ 15:11):
Vumatel Technicians are on site localising the fault
Update (12/06/2026 @ 12:40):
Vumatel has advised that A progressive update has been requested from the vendor , we are currently awaiting feedback
Update (12/06/2026 @ 11:08):
Vumatel has advised that Vendor has acknowledge the fault for further investigation.
Update (11/06/2026 @ 17:07):
Vumatel has advised that they logged with the vendor to assist
Update (11/06/2026 @ 13:57):
Vumatel Technicians are on site localising the fault
Update (11/06/2026 @ 11:23):
Vumatel Technicians have been dispatched to localise fault
Update (11/06/2026 @ 09:20):
Vumatel has advised that PON 5 and 16 remain down, technicians have been notified
Update (11/06/2026 @ 08:58):
Vumatel has advised that An update has been requested
Update (11/06/2026 @ 02:38):
Vumatel has advised that Repairs deferred to tomorrow
Update (11/06/2026 @ 00:27):
Vumatel has advised that Updates requested, awaiting feedback from team
Update (10/06/2026 @ 17:25):
Vumatel has advised that Progressive update has been requested from team.
Update (10/06/2026 @ 15:11):
Vumatel has advised that Update has been requested, feedback will be shared as soon as possible.
Update (10/06/2026 @ 12:10):
Vumatel has advised that Update has been requested from the region
Update (10/06/2026 @ 11:50):
Vumatel Technicians notified of possible outage
#Nelspruit #Vumatel #Outage
