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Update, we have confirmed that the below issue has been resolved.
If you are still experiencing issues with your connection, please be sure to log this with our Cool Support Desk on 010-593-2665 or log a ticket here.
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DNAtel is currently experiencing the following outage:

Date: Wed 2021/01/13 12:49

Impact: Residents will have no connectivity

DNAtelĀ technicians are working on the issue. There is currently no ETR.

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