GAIA is currently experiencing the following issue:
Start Date & Time: 09/04/2026 @11:46
Affected Area/s: Naturena
Impact: Customers may experience no connectivity.
GAIA technicians are currently investigating. There is no ETR at the moment.
Update (09/04/2026 @ 14:51):
GAIA confirmed that this outage was resolved on 09/04/2026 @ 14:51. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (09/04/2026 @13:37):
Vumatel technicians are still onsite working on getting the issue resolved. ETR is 3-4pm. Updates to follow.
Update (09/04/2026 @11:46):
Please note that there is a fibre break detected affecting some clients. GAIA Technicians are currently onsite working on getting the issue resolved.
No ETR. Updates to follow.
#Naturena #GAIA #Outage
