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Cool Ideas has picked up the following suspected issue.

Suspected Start Date & Time: 06/04/2023 @ 16:00pm
Suspected Affected Area/s: National Outage 

Suspected Impact: Customers will experience no access to international traffic.

Cool Ideas engineers are currently investigating. No ETR at the moment.

Update 06/04/2023 @ 17:30: All service should now be restored. 

Please restart your fibre devices and log a ticket via support@coolideas.co.za should the issue persist.

#National #Outage

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