Cool Ideas is currently experiencing the following issue:
Start Date & Time: 15/09/2025 @ 10:00
Affected Service/s: Openserve; Vumatel Aerial; Vumatel Reach; Octotel, Metrofibre
Impact: Customers may experience no connectivity.
Cool Ideas technicians are currently investigating. There is no ETR at the moment.
Our technicians confirmed that this outage was resolved on 15/09/2025 @ 11:08. Please restart your devices and contact our Support Team should you still experience connection issues.
#National #Openserve #VumatelAerial #VumatelReach #Octotel #Metrofibre #Outage