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Cool Ideas is currently experiencing the following issue:

 

Start Date & Time: 15/09/2025 @ 10:00

Affected Service/s: Openserve; Vumatel Aerial; Vumatel Reach; Octotel, Metrofibre

Impact: Customers may experience no connectivity.

 

Cool Ideas technicians are currently investigating. There is no ETR at the moment.

 

Our technicians confirmed that this outage was resolved on 15/09/2025 @ 11:08. Please restart your devices and contact our Support Team should you still experience connection issues.

 

#National  #Openserve #VumatelAerial #VumatelReach #Octotel #Metrofibre #Outage


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