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Coolideas is currently experiencing the following NLD issue:

Start Date & Time: 18/09/2024 @ 15:37pm
Affected Area/s: NLD connection between JHB and CPT
Impact: Customers may experience High Latency & packet loss between Cape town and JHB. International traffic will also be affected for JHB and KZN

Coolideas technicians are currently investigating. There is no ETR at this time.

Final Update: 19/09/2024 @ 08:00am 
The Primary NLD link has been restored. Please report any issues to Support@coolideas.co.za


Update 18/09/2024 @ 20:33pm:
We are observing the latency stabilizing. Techs are busy investigating the primary break on the link. Services are still at risk.

Update 18/09/2024 @ 20:06pm :
Tech has arrived at site and busy looking for manhole to divert . 

Update: 18/09/2024 @ 19:00pm:
We are observing latency fluctuations occurring on the NLD link. More updates to follow . ETA is 20:15pm.
Update: 18/09/2024 @ 16:10pm:
Latency has stabilized. NLD is still at risk. Techs are monitoring for stability.

Update: 18/09/2024 @ 15:40pm:
Coolideas techs have reported the issue to the Upstream NLD providers. More updates to follow



#Coolideas #JHB #CPT #KZN #NLD_Outage

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