Link layer is currently experiencing the following issue:
Start Date & Time: 30/01/2025 @13:09
Affected Area/s: Nagina
Impact: Customers may experience no connectivity.
Link layer technicians are currently investigating. There is no ETR at the moment.
Update: 30/01/2025 @ 16:22
Link layer confirmed that this outage was resolved on 30/01/2025 @ 16:22. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update: 30/01/2025 15:52
Please take note that Our Regional Techs have localized the break and they will resplice shortly. More updates to follow.
Update: 30/01/2025 14:03
Please note that the regional technicians are currently en route to the area, once investigations have been completed further information will be provided
#Nagina #Linklayer #Outage
