Fibresuburb is currently experiencing the following issue:
Start Date & Time: 19/02/2026 @ 08:07
Affected Area/s: Mount Vernon
Impact: Customers may experience no connectivity.
Fibresuburb technicians are currently investigating. There is no ETR at the moment.
Update (19/02/2026 @ 13:37):
Fibresuburb confirmed that this outage was resolved on 19/02/2026 @ 13:37. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues
Update: Services are currently offline due to power outage in the server room. Services will be restored when power is restored.
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