Vumatel is currently experiencing the following issue:
Start Date & Time: 06/06/2026 @ 10:40
Affected Area/s: Mount Edgecombe
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (10/06/2026 09:17):
Vumatel confirmed that this outage was resolved on 09/06/2026 00:13. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (08/06/2026 @ 09:03):
Vumatel is following up with the fibre provider on the progress of the fault and will share progressive feedback as soon as possible.
Update (08/06/2026 @ 07:40):
Vumatel has advised that Remaining down services are being attended to
Update (08/06/2026 @ 07:39):
Associated tickets are being tested to ensure no further work is required
Update (07/06/2026 @ 19:23):
Vumatel has advised that Repairs on hold due to safety reasons
Update (07/06/2026 @ 17:14):
Associated tickets are being tested to ensure no further work is required
Update (07/06/2026 @ 09:02):
Vumatel has advised that Update has been requested, feedback will be shared as soon as possible.
Update (07/06/2026 @ 07:07):
Vumatel is actively engaging with the fiber provider on the fault and will share progress updates as soon as possible.
Update (07/06/2026 @ 04:48):
Remaining down services are being attended to
Update (07/06/2026 @ 04:47):
Vumatel Technicians are on site localising the fault
Update (07/06/2026 @ 04:42):
Vumatel has advised that Associated tickets are being tested to ensure no further work is required
Update (06/06/2026 @ 23:03):
Vumatel Vendor team notified to investigate
Update (06/06/2026 @ 18:21):
Vumatel has advised that Vendor circuit is down, and has been logged with the vendor for a resolution.
Update (06/06/2026 @ 16:20):
Vumatel has advised that Site update has been requested. Awaiting feedback.
Update (06/06/2026 @ 14:40):
Vumatel Teams are still busy with floating.
Update (06/06/2026 @ 13:13):
Vumatel Civil team on site floating.
Update (06/06/2026 @ 12:39):
Vumatel Teams ETA to site is 20min
Update (06/06/2026 @ 11:47):
Vumatel Technicians are enroute to collect required stock
Update (06/06/2026 @ 10:37):
Vumatel Technicians notified of possible outage
#MountEdgecombe #Vumatel #Outage
