Vumatel is currently experiencing the following issue:
Start Date & Time: 17/09/2025 @ 08:56
Affected Area: Motherwell Zone 1
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (17/09/2025 @ 17:16):
Vumatel confirmed that this outage was resolved on 17/09/2025 @ 17:16. Please restart your devices and contact our Support Team should you still experience connection issues.
Update: 17/09/2025 16:39
Please note that the technician is on-site and busy splicing the second joint. We will share next update accordingly.
Update: Update: 17/09/2025 15:44
The cable is exposed enough to do through splices, avoiding the railway sub crossing. Preparation in progress
Update: 17/09/2025 13:00
Side A
Preparation - 100%
Splicing - 80%
Side B- The cable getting stuck under the railway, liquid reps are planning a way forward with Transnet reps
Update: 17/09/2025 13:00
Splicing in progress
Side A - Preparation complete
Tube 1 - 50%
Tube 2 - 0%
Tube 3 - 0%
Tube 4 - 0%
Side B - Cable floating in progress
Update: 17/09/2025 13:00
Side A - the cable is in, Preparation in progress
Side B - exposing of ducts in progress
Update: 17/09/2025 11:50
Civil works are currently in progress, and the vendor team has confirmed they will assist with the opening using their TLB
Update: 17/09/2025 10:14
Vendor Engineers are on-site localising the fault
Update: 17/09/2025 09:19
Vendor Engineers have been notified to investigate
#Motherwell Zone1 #Vumatel#Outage
