Vumatel is currently experiencing the following issue:
Start Date & Time: 06/07/2025 @ 21:55
Affected Area/s: Motherwell Zone 1
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (07/07/2025 @ 13:04):
Vumatel confirmed that this outage was resolved on 07/07/2025 @ 13:04. Please restart your devices and contact our Support Team should you still experience connection issues
Update (07/07/2025 @ 12:35):
Technicians are busy splicing the cable
Update (07/07/2025 @ 11:54):
Technicians are still busy prepping the cables from both sides
Update (07/07/2025 @ 10:37):
Technicians have slack on both ends and are currently preparing the cables.
Update (07/07/2025 @ 09:46):
Technicians are busy with prepping the cables.
Update (07/07/2025 @ 09:13):
Technicians are currently organizing cable slack on one side of the bridge.
Update (07/07/2025 @ 08:03):
Technicians are on site localizing the fault
Update (07/07/2025 @ 07:56):
Team en-routed to the point of break. ETA is 20 mins.
Update (07/07/2025 @ 06:52):
We are following up with the fiber provider on the progress of the fault and will share progressive feedback as soon as possible.
Update (06/07/2025 @ 23:19):
Fault deferred to tomorrow morning due to bad weather and safety.
#MotherwellZone1 #Vumatel #Outage
