Vumatel is currently experiencing the following issue:
Start Date & Time: 04/06/2025 @ 11:30
Affected Area/s: Motherwell Zone 1
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (04/06/2025 @ 19:44):
Vumatel confirmed that this outage was resolved on 04/06/2025 @ 19:44. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (04/06/2025 @ 18:14):
Update from Liquid: They busy with the infrastructure build at the moment for this link and will log a change next week to migrate it to the new cable
Update (04/06/2025 @ 17:30):
Update from Liquid: We are following up with the field team, We will share more updates shortly
Update (04/06/2025 @ 16:24)
Update from Liquid: Joints are in a bad condition and there's multiple breaks. A team is making their way to the Liquid node to Identify the fibres.
Update (04/06/2025 @ 15:10)
Splicing operations have commenced
Update (04/06/2025 @ 13:13)
The fault has been pinpointed at 16.5km, at the previous break. Liquid tel is onsite troubleshooting
Update (04/06/2025 @ 12:04)
Vumatel technicians are onsite and are testing
#Motherwell #Zone1 #Vumatel #Outage
