Vumatel is currently experiencing the following issue:
Start Date & Time: 02/06/2025 @ 02:53
Affected Area/s: Motherwell Zone 1
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (02/06/2025 @ 13:21):
Vumatel confirmed that this outage was resolved on 02/06/2025 @ 13:21. Please restart your devices and contact our Support Team should you still experience connection issues
Update (02/06/2025 @ 12:32)
Splicing in progress, both joints prepared.
Update (02/06/2025 @ 11:31):
The team is preparing the dome; Technicians will commence with splicing shortly on side A
Update (02/06/2025 @ 10:33):
Vendor technicians are floating a cable to repair the damaged section.
Update (02/06/2025 @ 09:36):
Vendor technicians are on site localising the fault.
Update (02/06/2025 @ 08:35):
Vendor technicians are also en route to site to investigate the fault
Update (02/06/2025 @ 07:35):
Technicians are on site investigating the fault.
Update (02/06/2025 @ 07:10):
Vuma ANO is en-route to site - ETA:07h30.
Update (02/06/2025 @ 05:25):
Vendor is arranging technician to go to site ETA to follow
#MotherwellZone1 #Vumatel #Outage