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Motherwell Zone 1 - INC-000016009

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Vumatel is currently experiencing the following issue:

 

Start Date & Time: 02/06/2025 @ 02:53

Affected Area/s: Motherwell Zone 1

Impact: Customers may experience no connectivity.

 

Vumatel technicians are currently investigating. There is no ETR at the moment.

 

Update (02/06/2025 @ 13:21):

Vumatel confirmed that this outage was resolved on 02/06/2025 @ 13:21. Please restart your devices and contact our Support Team should you still experience connection issues 

 

Update (02/06/2025 @ 12:32)

 Splicing in progress, both joints prepared.  

 

Update (02/06/2025 @ 11:31):

 The team is preparing the dome; Technicians will commence with splicing shortly on side A 

 

Update (02/06/2025 @ 10:33):

 Vendor technicians are floating a cable to repair the damaged section.  

 

Update (02/06/2025 @ 09:36):

 Vendor technicians are on site localising the fault.  

 

Update (02/06/2025 @ 08:35):

 Vendor technicians are also en route to site to investigate the fault 

 

Update (02/06/2025 @ 07:35):

 Technicians are on site investigating the fault.  

 

Update (02/06/2025 @ 07:10):

 Vuma ANO is en-route to site - ETA:07h30.

 

Update (02/06/2025 @ 05:25):

 Vendor is arranging technician to go to site ETA to follow  

 

#MotherwellZone1 #Vumatel #Outage


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