Vumatel is currently experiencing the following issue:
Start Date & Time: 28/05/2025 10:40
Affected Area/s: Motherwell Zone 1, Nelson Mandela Bay
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update 28/05/2025 @14:20
Vumatel confirmed that this outage was resolved on 28/05/2025 @14:20. Please restart your devices and contact our Support Team should you still experience connection issues
Update 28/05/2025 @14:20
The technician has started splicing the fiber, and work is currently in progress
Update 28/05/2025 @13:10:
Please note that the technician is at Swartkops Bridge, Busy prepping a joint while the civil team opens for a slack on one side.
Update 28/05/2025 @12:19:
Fault located, liquid teams are trenching replacing duct and cable
Update 28/05/2025 @12:18
Vumatel are observing last mile fiber port is down, further we are busy to align the fiber team to investigate the fiber line.
#MotherwellZone1, #NelsonMandelaBay #Vumatel #Outage
