Vumatel is currently experiencing the following issue:
Start Date & Time: 24/04/2025@ 11:25
Affected Area/s: Motherwell Zone 1
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (24/04/2025@ 16:03):
Vendor technicians are done splicing; both backhaul links are Up; however, the OLT is still down.
Further investigations are in progress to restore services
Update (24/04/2025@ 14:48):
Vendor Technicians have confirmed a disconnect and they are busy splicing the fiber.
Update (24/04/2025@ 13:45):
Team is arranging fiber technician for this fault. Eta and tech details will be shared
Update (24/04/2025@ 12:28):
fault has been acknowledged by Vendor. they are busy in investigating.
#MotherwellZone1 #Vumatel #Outage