Vumatel is currently experiencing the following issue:
Start Date & Time: 06/04/2025 @ 00:22
Affected Area/s: Motherwell Zone 1
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (07/04/2025@ 17:41):
Vumatel confirmed that this outage was resolved on 07/04/25@ 17:41. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (07/04/2025 @17:41):
Technicians have restored services.
Update (07/04/2025 @16:41):
As per update from field team, Technician Bradley indicates that arrived at sws. Team waiting for Lester with key. More update will be shared shortly,
Update (07/04/2025 @14:26):
Technicians are currently working on the secondary break to restore services.
Update (07/04/2025 @12:33):
Vendor technicians currently investigating the remaining link needed to restore services
Update (07/04/2025 @11:45):
Technicians onsite resplicing links. currently splicing the fourth tube
Update (07/04/2025 @ 10:24):
Technicians en-route conduct repairs.
Update (07/04/2025 @ 09:35):
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Fiber link down: Secondary line port 1 and 2 have disconnected, affected at 37.40 km span of our 38 km fiber route. |
Update (07/04/2025 @ 08:02):
Technicians will continue with repairs this morning.
#MotherwellZone1 #Vumatel #Outage
