Vumatel is currently experiencing the following issue:
Start Date & Time: 01/04/2025 05:06
Affected Area/s: Motherwell Zone 1, Nelson Mandela Bay
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update: 01/04/2025 @12:24:
Vumatel confirmed that this outage was resolved on 01/04/2025 @14:24. Please restart your devices and contact our Support Team should you still experience connection issues.
Update: 01/04/2025 @13:12:
Technicians are arranging joint trouble shooting. Further updates will be provided as soon as the technicians have met on site.
Update: 01/04/2025 10:35
Technicians are still localizing. They are moving to the next manhole.
|
|
Update: 01/04/2025 09:41
Technicians are currently localizing the fault.
Update: 01/04/2025 08:30
Our Vuma Technicians are on site and discovered a break at 16.4 KMs on Liquid Telecom side. Awaiting feedback from Vendor.
|
|
Update: 01/04/2025 08:24
Technicians are on site localising the fault
Update: 01/04/2025 08:04
Feedback has been requested from Vendor.
Update: 01/04/2025 06:52
Technicians have been dispatched to localise fault
Update: 01/04/2025 05:38
We are observing that the last mile port is down and unable to reached customer end liquid router. Fiber techs have been have aligned to attend this issue.
|
|
Update: 01/04/2025 04:06
Technicians notified of possible outage
#MotherwellZone1 #Vumatel #Outage