Vumatel is currently experiencing the following issue:
Start Date & Time: 04/02/2025 @ 06:23
Affected Area/s: Motherwell Zone 1
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (04/02/2025 @ 15:24):
Vumatel confirmed that this outage was resolved on 04/02/2025 @ 15:24. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (04/02/2025 @ 13:45):
Please note that Tech Bradley indicated that on the second joint splicing 1st tube.
Update (04/02/2025 @ 12:54):
Technician Bradley indicated that busy splicing second tube.
Update (04/02/2025 @ 11:57):
Please note technician team is still working on this fault.
Update (04/02/2025 @ 10:57):
| Vumatel technicians indicated that the cable was cut, They cut out 20m piece so team going to need to do two 48F joints to get the links up, |
Update (04/02/2025 @ 09:42):
Please note that Technician Bradley indicated that testing 3.0811km on all leggs for vuma and fibretime
Update (04/02/2025 @ 08:48):
Both Ports of the primary and secondary links are testing 16.52 KMs
Update (04/02/2025 @ 06:51):
Technicians have been dispatched to localise fault
Update (04/02/2025 @ 06:49):
We have aligned the fiber technician to test the fiber link from POP to customer. Further we are coordinating with field team for an ETA. Will share you the updates shortly.
#MotherwellZone1 #Vumatel #Outage
