Vumatel is currently experiencing the following issue:
Start Date & Time: 29/01/2025 @ 14:58
Affected Area/s: Motherwell Zone 1
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (30/01/2025 07:17):
Vumatel confirmed that this outage was resolved on 29/01/2025 22:22. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update : 29/01/2025 @ 18:40
The link was affected due to the fiber break between liquid POP to client-end liquid fiber media. A liquid fiber technician has visited the POP site, tested the link from POP towards the client end, and restored the fiber break by splicing the fiber.
Update : 29/01/2025 @ 16:58
Technicians have been dispatched to localise the fault
#MotherwellZone1 #Vumatel #Outage
