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Vumatel is currently experiencing the following issue:
Start Date & Time: 11/11/2024 @17:20
Affected Area/s: Motherwell Zone 1
Impact: Customers may experience no connectivity.
Update (14/11/2024 16:02):
Vumatel confirmed that this outage was resolved on 12/11/2024 19:21. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (12/11/2024 @10:03)
Vendor technicians are onsite investigating the fault - Technician has indicated that he is going to look into the losses
Update (12/11/2024 @09:37)
The team indicated that they would update as soon as they met with the Telecom technician onsite after they've re-opened the joint they planted yesterday to finish up. The technician is onsite testing now.
Update (12/11/2024 @09:12)
Vendor engineers are onsite localizing the fault
Vendor engineers are onsite localizing the fault
Update (12/11/2024 @07:41):
Vendor engineers will continue with repairs this morning.
Update (11/11/2024 @18:13):
Vumatel technicians are en route to investigate the fault. No ETR.
#MotherwellZone1 #Vumatel #Outage
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