Vumatel is currently experiencing the following issue:
Start Date & Time: 08/09/2025 15:39
Affected Area/s: Motherwell Zone 1
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (09/09/2025 @ 07:05):
Vumatel confirmed that this outage was resolved on 09/09/2025 @ 06:44. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (09/09/2025 @ 01:19):
Please note that splicing on the 48F joint is currently in progress.
Update (09/09/2025 @ 00:19):
Please note that the team is busy splicing the 72f fiber.
Update (08/09/2025 @ 23:20):
Please note that the team is busy splicing the orange tube.
Update (08/09/2025 @ 21:12):
Technicians are preparing the joints for splicing
Update (08/09/2025 @ 21:12):
Civil team is busy opening up on other side for slack.
Update (08/09/2025 @ 20:33):
Please note that Civil team is busy opening for slack on the one side.
Update (08/09/2025 @ 18:40):
Technicians found a disconnection at 1.6km due to 3rd party contractor work in the area.
Update (08/09/2025 @ 17:34):
Vendor technician now on-site investigating
Update (08/09/2025 @ 16:12):
Teams discovered link is down due to outage at Swartkops OLT, more updates to follow
Update (08/09/2025 @ 15:58):
Vendor update: our switches is off in the SWS comms room. Tech Lain is on his way to investigate
#MotherwellZone1 - #Vumatel #Outage
