Vumatel is currently experiencing the following issue:
Start Date & Time: 21/10/2026 @ 08:32
Affected Area/s: Motherwell
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (21/10/2026 @ 10:59):
Vumatel confirmed that this outage was resolved on 21/10/2026 @ 10:59. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (21/10/2026 @ 10:12):
Vumatel technicians have completed slack on both ends. Joint preparation work is ongoing.
Update (21/10/2026 @ 09:35):
Vendor technicians have confirmed a fibre break at 1.3km. Technicians are preparing the fibre for splicing.
Update (21/10/2026 @ 08:48):
Vumatel Technicians have been notified to investigate possible outage
#Motherwell #Vumatel #Outage
