Vumatel is currently experiencing the following issue:
Start Date & Time: 17/10/2026 @05:00
Affected Area/s: Motherwell
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (17/10/2026 @14:31):
Remaining down services are being attended to
Update (17/10/2026 @13:30):
Vumatel confirmed that this outage was resolved on 17/10/2026 @13:30. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (17/10/2026 @13:05):
Splicing is still in progress.
Update (17/10/2026 @12:06):
Splicing in progress on both ends.
Update (17/10/2026 @11:36):
Side A
Preparation 100%
Splicing to start
Side B
Preparation 60%
Update (17/10/2026 @11:21):
Floating completed on side A. Splicing will commence as soon as possible.
Update (17/10/2026 @10:30):
Vumatel vendor technicians have started floating new cable.
Update (17/10/2026 @08:21):
Vumatel Vendor technicians found the fibre burnt due to a faulty or vandalised power cable. Their teams are onsite assessing the damage.
Update (17/10/2026 @07:33):
Testing has shown the fault to be at a different location. Vumatel vendor technicians are enroute to investigate the fault at Port Elizabeth.
#Motherwell #Vumatel #Outage
