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Moroka, Johannesburg - INC-000012362

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Vumatel is currently experiencing the following issue:

 

Start Date & Time: 13/05/2025 @ 14:44

Affected Area/s: Moroka, Johannesburg

Impact: Customers may experience no connectivity.

 

Vumatel technicians are currently investigating. There is no ETR at the moment.

 

Update (14/05/2025 @ 11:55):

Vumatel confirmed that this outage was resolved on 14/05/2025 @ 11:55. Please restart your devices and contact our Support Team should you still experience connection issues.

 

Update (14/05/2025 @ 08:47):

 Technicians are on-site, attending to the services that are down.  

 

Update: 13/05/2025 @19:26

 Technicians currently splicing: Tube 7  

 

Update: 13/05/2025 @18:02

Splicing work is underway on Tube 4 

 

Update: 13/05/2025 @17:06

Splicing has commenced; Technicians have started with Tube 1  

 

Update: 13/05/2025 @16:01

Technicians are currently on their way to collect stock, while others are onsite performing an audit and carrying out preparation work.  

 

Update: 13/05/2025 @15:09

Technicians have been alerted on the outage and are currently investigating  

 

#Moroka, #Johannesburg #Vumatel #Outage


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