Vumatel is currently experiencing the following issue:
Start Date & Time: 04/03/2026 @ 13:25
Affected Area/s: Morningside South
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (05/03/2026 @ 17:08):
Vumatel confirmed that this outage was resolved on 05/03/2026 @ 17:08. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (05/03/2026 @ 16:33):
Technicians are working on restoring the final remaining down cases. Next update will be provided at 18:00.
Update (05/03/2026 @12:14):
Vumatel technicians are still troubleshooting the fall outs individually, next update scheduled for 16h00
Update (05/03/2026 @11:20):
Vumatel technicians are still working on the remaining clients testing down
Update (05/03/2026 @ 10:51):
Vumatel technicians are working on the final remaining cases
Update (05/03/2026 @ 09:27):
Vumatel technicians are still troubleshooting the fallouts individually
Update (05/03/2026 @ 08:26):
ANO has advised that the Vumatel night shift team has been released from shift. The morning shift team is now onsite to assist with troubleshooting the remaining fall outs
Update (05/03/2026 @ 07:31):
Vumatel splicing in progress Splicing at 97% Complete, links to be confirmed shortly
Update (05/03/2026 @ 06:36):
Vumatel splicing in progress 1st Joint completed 2nd Joint splicing tube 10
Update (04/03/2026 @ 20:11):
Vumatel technicians are floating in a new cable
Update (04/03/2026 @ 18:54):
Vumatel technicians are enroute to collect stock
Update (04/03/2026 @ 17:33):
Vumatel technicians are on site localising the fault
Update (04/03/2026 @ 16:37):
Vumatel technicians are on site localising the fault. The cable isn't off just nicked and hard to localize
Update (04/03/2026 @ 13:25):
Vumatel technicians have been dispatched to localise fault
#MorningsideSouth #Vumatel #Outage
