Vumatel is currently experiencing the following issue:
Start Date & Time: 06/06/2026 @ 06:31
Affected Area: Morninghill Phase 1 - 2, Germiston
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (15/06/2026 10:40):
Vumatel confirmed that this outage was resolved on 13/06/2026 23:52. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (12/06/2026 @ 12:05):
Vumatel has advised that Joint site meeting has been arranged with vendor technicians
Update (11/06/2026 @ 19:07):
Vumatel has advised that An update has been requested from the vendor. We will provide further feedback once a response has been received
Update (11/06/2026 @ 16:57):
Vumatel has advised that Progressive update requested from vendor
Update (11/06/2026 @ 13:29):
Vumatel has advised that Vendor technicians notified of possible outage 027JOHA292011467585_Tamarin Terrace Estate & 027JOHA292011292482_Morninghill
Update (11/06/2026 @ 09:32):
Vumatel Technicians are currently on site tracing the fault. The next update will be provided at 13:30.
Update (11/06/2026 @ 09:32):
Vumatel Teams are on site localising the fault
Update (10/06/2026 @ 16:43):
Vumatel has advised that Repairs deferred to tomorrow
Update (10/06/2026 @ 12:11):
Vumatel has advised that Site meeting has been arranged with vendor.
Update (10/06/2026 @ 12:07):
Vumatel has advised that the latest update has been requested from vendor.
Update (10/06/2026 @ 09:23):
Vumatel has advised that Update has been requested from the region
Update (10/06/2026 @ 05:52):
Vumatel has advised that Updates requested, awaiting feedback from vendor
Update (09/06/2026 @ 22:53):
Vumatel has advised that updates requested, awaiting feedback from team.
Update (09/06/2026 @ 19:16):
Vumatel Technicians are working on resolving the remaining fallouts .
Update (09/06/2026 @ 15:42):
Vumatel Technicians are still onsite and are busy troubleshooting. Further updates will follow.
Update (09/06/2026 @ 11:29):
Vumatel has advised that remaining down services are being attended to
Update (09/06/2026 @ 10:43):
Vumatel has advised that Progressive update has been requested from technicians.
Update (09/06/2026 @ 00:40):
Vumatel Team to further investigate cases still down this morning
Update (09/06/2026 @ 00:16):
Vumatel has advised that Remaining down services are being attended to
Update (08/06/2026 @ 20:10):
Vumatel has advised that PON 11, 12, and 13 remain down. Vendor has been notified to investigate. Further updates to be provided.
Update (08/06/2026 @ 11:24):
Vumatel has advised that a team has been dispatched to confirm link
Update (08/06/2026 @ 09:03):
Vumatel has advised that they are are following up with the fibre provider on the progress of the fault and will share progressive feedback as soon as possible.
Update (07/06/2026 @ 20:23):
Vumatel has advised that Site has been requested. awaiting feedback
Update (07/06/2026 @ 13:29):
Vumatel has advised that Update has been requested, feedback will be shared as soon as possible.
Update (07/06/2026 @ 07:56):
Vumatel has advised that vendor circuit has been escalated, more update will be shared.
Update (06/06/2026 @ 19:03):
Splicing in progress
Update (06/06/2026 @ 17:13):
Vumatel is Preparing the joint then we be starting to splice.
Update (06/06/2026 @ 15:45):
Vumatel has advised that a 2 way duct has been found.
Update (06/06/2026 @ 14:21):
Vumatel Civil on site with stock. Treching in progress to access 2 wayduct.
Update (06/06/2026 @ 12:20):
Vumatel has advised that Update has been requested, feedback will be shared as soon as possible.
Update (06/06/2026 @ 10:57):
Vumatel Team on road collecting Key for stores to collecting stock at the office.
#Morninghill #Germiston #Vumatel #Outage
