Vumatel is currently experiencing the following issue:
Start Date & Time: 13/11/2025 @19:28
Affected Area/s: Monte Vista & Plattekloof Glen
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Vumatel confirmed that this outage was resolved on 13/11/2025 @ 20:53. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (13/11/2025 @20:53):
The inverter load breaker tripped, resulting in a temporary outage. Power has since been restored and the link is now operational.
Update (13/11/2025 @20:12):
Vumatel technicians have reported a power outage in the area. The backup power did not kick in. BMCT Facilities are en route with RT systems, ETA approximately 40 minutes.
Update (13/11/2025 @19:36):
Vumatel technicians have been dispatched to localise fault, ETA 20 minutes
#MonteVista #PlattekloofGlen #Vumatel #Outage
