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Update, we have confirmed that the below issue has been resolved.
If you are still experiencing issues with your connection, please be sure to log this with our Cool Support Desk on 010-593-2665 or log a ticket here.
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Cool Ideas has picked up the following unconfirmed issue:
Date:20 Jan 2021 19:45
Suspected area/s affected: Montana Park and Zambezi
Fibre Networks affected: Openserve
Suspect Impact: Customers on the above Fibre lines in the above areas will experience no/slow/intermittent connectivity.
Cool Ideas network engineers are currently investigating.
There currently no ETR.
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