Vumatel is currently experiencing the following issue:
Start Date & Time: 28/03/2026 @ 07:53
Affected Area: Molapo
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Vumatel confirmed that this outage was resolved on 02/04/2026 @18:46. Please restart your devices and contact our Support Team should you still experience connection issues
Update (02/04/2026 @15:02)
Vumatel technicians are still working on the services that remain down. Next update: 19h00
Update (02/04/2026 @13:17)
Vumatel teams are now working on the services that have high losses. Next update will be provided at 15h00.
Update (02/04/2026 @ 09:24)
Vumatel teams are still working on the services that remain down. Next update: 13h00.
Update (02/04/2026 @ 06:24)
Vumatel technicians will continue attending to the services that are down this morning. Next update 10:00
Update (01/04/2026 @19:06):
Repairs on hold due to safety reasons, team will continue with repairs tomorrow morning
Update (01/04/2026 @17:38):
The vumatel technical teams are still attending to link-down cases and are now working on reducing losses on the “CX Light” cases. Next update: 19:30 01/04/2026
Update (01/04/2026 @ 15:11):
The vumatel technical teams are still attending to link-down cases and are now working on reducing losses on the “CX Light” cases.
Update (01/04/2026 @ 10:11):
Vumatel technicians are still attending to the services that remain down. Next update: 15:00
Update (01/04/2026 @ 07:03):
Vumatel technicians will continue attending to the services that are down this morning. Next update 10:00
Update (31/03/2026 @ 19:18):
Repairs on-hold. Vumatel technicians will attend to the remaining cases in the morning.
Update (31/03/2026 @ 17:06):
Vumatel technicians are still attending to the services that remain down. Next update 20:00
Update (31/03/2026 @ 15:04):
Vumatel Technicians are still attending to the services that remain down. Next update: 17:00
Update (31/03/2026 @ 14:49):
Vumatel Technicians are currently addressing the remaining fallout cases. Further update will be provided at 18;00
Update (31/03/2026 @ 11:17):
Vumatel Technicians are currently addressing the remaining fallout cases. Further update will be provided at 14:00
Update (31/03/2026 @ 08:46):
Vumatel technicians are continuing to work on the remaining fallout cases. A further update will be provided at 11:00
Update (30/03/2026 @ 21:17):
Vumatel technicians will continue with repairs tomorrow morning.
Update (30/03/2026 @ 18:50):
Vumatel technicians are still attending to the services that remain down.
Update (30/03/2026 @ 17:30):
Vumatel technicians are still attending to the services that remain down.
Update (30/03/2026 @ 16:11):
The Vumatel team has identified a faulty 2-way splitter while troubleshooting the high-loss cases. They are currently proceeding with the replacement
Update (30/03/2026 @ 15:03):
Vumatel technicians are still working on the remaining fallout cases. A further update will be provided at 6PM
Update (30/03/2026 @ 12:08):
Vumatel Technicians are continuing to work on the remaining fallout cases. A further update will be provided at 3PM
Update (30/03/2026 @ 07:05):
Vumatel technicians are continuing to work on the remaining fallout cases. A further update will be provided at 12 PM.
Update (30/03/2026 @ 07:05):
Vumatel technicians will continue working on the remaining fallout cases this morning.
Update (29/03/2026 @ 18:39):
Repairs on hold due to safety reasons, technicians will continue with repairs tomorrow morning.
Update (29/03/2026 @ 17:15):
Vumatel technicians are still actively working on restoring services that are still down. Next will be shared at 20:00
Update (29/03/2026 @ 14:32):
Vumatel technicians are actively working on restoring services that are still down. Next will be shared at 17:00
Update (29/03/2026 @ 13:29):
Vumatel Technicians are attending to the services that remain down.
Update (29/03/2026 @ 12:35):
The team has restored the link, and associated tickets are currently being tested to ensure no further work is required.
Update (29/03/2026 @ 11:18):
Splicing in progress: 144F cable: Side 1 - completed ; Side 2 - splicing last fibre on tube 12
Update (29/03/2026 @ 09:42):
Splicing in progress: 144F cable: Side 1 - Tube 10 ; Side 2 - Tube 10
Update (29/03/2026 @ 08:33):
Vumatel technical team is on-site and has resumed splicing
Update (29/03/2026 @ 06:55):
Vumatel Technicians will continue with repairs this morning.
Update (28/03/2026 @ 19:53):
Repairs on hold due to safety reasons.
Update (28/03/2026 @ 18:52):
Splicing in progress : 144F cable : Side 1 - Tube 8 ; Side 2 - Tube 7.
Update (28/03/2026 @ 17:48):
Splicing in progress : 144F cable : Side 1 - Tube 5 ; Side 2 - Tube 4.
Update (28/03/2026 @ 16:38):
Splicing in progress : 144F cable : Side 1 - Tube 3 ; Side 2 - Tube 3.
Update (28/03/2026 @ 15:16):
Splicing in progress.
#Molapo #Vumatel#Outage
