Octotel is currently experiencing the following issue:
Start Date & Time: 08/05/2026 @15:21
Affected Area/s: Milnerton and Parklands
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update (08/05/2026 @19:01):
Octotel confirmed that this outage was resolved on 08/05/2026 @19:01. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (08/05/2026 @19:01):
Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.
ETR for complete restoration: +-2 hours
Update (08/05/2026 @18:07):
Octotel engineers have commenced with the fibre resplicing to restore connectivity to those affected customers.
ETR for complete restoration: +-3hours
Update (08/05/2026 @16:51):
Octotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, they 'll provide an estimated ETR for the full restoration process.
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