Evotel is currently experiencing the following issue:
Start Date & Time: 28/11/2025 @ 11:02
Affected Area/s: Middleburg
Impact: Customers may experience no connectivity.
Evotel technicians are currently investigating. There is no ETR at the moment.
Update (29/11/2025 @ 13:55):
Evotel confirmed that this outage was resolved on 29/11/2025 @ 13:55. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (29/11/2025 @ 11:01):
Evotel team is still on-site working on restoring service to the affected client. The disruption was caused by municipal maintenance. Our team is currently trenching to replace the damaged cable. Once complete, testing will be done to ensure the connection is fully restored and operational.Next Update: 14:00 . More updates to follow.
Update (29/11/2025 @ 08:07):
Evotel team is back on site working on restoring service to the affected client.We sincerely apologise for the inconvenience this has caused and assure the community that restoring service remains a priority to our team.
Next Update: 11:00 . More updates to follow.
Update (28/11/2025 @19:57)
Evotel team is on site and currently floating in an effort to restore connectivity in the area.
They are working diligently to resolve the issue and get everyone back online as quickly as possible.
Update 28/11/2025 @17:01
Evotel team is aware of the ongoing connectivity issues that some clients are experiencing in the area.
Due to weather conditions, their investigating process has been a little delayed. They will continue working on restoring service as quickly as possible.
Update 28/11/2025 @11:02
Evotel team is aware of the ongoing connectivity issues that some clients are experiencing in the area. Our team is on-site investigating the cause and working on restoring service as quickly as possible.
Next Update: 5pm
#Middleburg #Evotel #Outage
