Openfibre is currently experiencing the following issue:
Start Date & Time: 27/07/2026 18:21
Affected Area/s: Melrose Arch
Impact: Customers may experience no connectivity.
Openfibre technicians are currently investigating. There is no ETR at the moment.
Update (28/07/2026 @ 02:00):
Openfibre confirmed that this outage was resolved on 28/07/2026 @ 02:00. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (27/07/2026 @ 22:28):
Kindly note the technicians have tested the link and have found multiple disconnections on the fibre cable. Techs are localizing and will start repairs ASAP. Further updates will be shared once recieved.
Update (27/07/2026 @19:52):
Kindly note Open Fibre have arranged their engineers to attend to the site. Engineers have been dispatched and ETA is 21:00PM. Once more updates are received, they will advise you further.
#MelroseArch #Openfibre #Outage
