Vumatel is currently experiencing the following issue:
Start Date & Time: 10/03/2025 @ 09:12
Affected Area/s: Marshalltown
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (17/03/2025 06:53):
Vumatel confirmed that this outage was resolved on 14/03/2025 12:49. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update:13/03/2025 11:50
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Feedback from DFA Kindly note that update has been requested from the regional coordinator, Feedback will be shared once available
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Update:13/03/2025 10:12
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Awaiting feedback from DFA
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Update:13/03/2025 08:04
Escalated to vendor to revise ETA
Update: 11/03/2025 21:52
Repairs deferred to tomorrow
Update: 11/03/2025 13:27
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ETA 24/03/25 unacceptable, to be revised
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Update (11/03/2025 @ 11:20):
Vumatel technicians requested feedback from the vendor. There is no ETR at the moment. More updates to follow.
Update (11/03/2025 @ 08:29):
Vumatel technicians identified a fault on the fibre provider's end and escalated for the incident to be prioritised. There is no ETR at the moment. More updates to follow.
#Marshalltown #Vumatel #Outage
