Vumatel is currently experiencing the following issue:
Start Date & Time: 19/03/2026 @ 15:49
Affected Area/s: Marshalltown; Hillbrow VHR
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Vumatel confirmed that this outage was resolved on 20/03/2026 @ 03:13. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (20/03/2026 @ 02:00):
GREY CABLE -Splicing is complete
G30P30D3 -5TUBE SPLICED
GREY CABLE -6TUBE SPLICED
GREY CABLE -3TUBE SPLICED
Update (20/03/2026 @ 00:58):
GREY CABLE-5TUBE SPLICED
G30P30D3-3TUBE SPLICED
GREY CABLE-4TUBE SPLICED
GREY CABLE-3TUBE SPLICED
ETR 3:00 am
Update (19/03/2026 @ 23:29):
2x cables splicing has started at 10%
2x cables are being prepared for splicing
ETR 3:00 am
Update (19/03/2026 @ 21:50):
2x cables are being prepared for splicing,
2x cables are being floated
Update (19/03/2026 @ 20:50):
Fiber break has been located. Vumatel technicians are on site, preparing for repairs
Update (19/03/2026 @ 19:40):
Engineers are also enroute to site, ETA 40 min.
Update (19/03/2026 @ 18:44):
Technicians have been dispatched to localise fault on site.
Update (19/03/2026 @ 17:46):
Engineers are still investigating.
#Marshalltown #HillbrowVHR #Vumatel #Outage
